How long does delivery take?

Once shipped, your doll typically arrives within 3–7 business days. In some cases, it may arrive even sooner.

Which countries do you ship to?

We ship to the United States, Canada, Australia, the United Kingdom, and all EU countries. Additionally, we deliver to Mexico, Brazil, Norway, Switzerland, Iceland, New Zealand, Monaco, South Africa, and Turkey.

Is shipping free?

Yes, we offer free shipping to the U.S., Europe, Canada, Australia, and most countries we serve.

Will I need to pay customs duties?

No. All our tax-included countries enjoy duty-free delivery.

Can I choose to pick up my doll instead of having it delivered?

Yes, if you prefer not to receive the doll at your home address, you can arrange to pick it up at your local FedEx or UPS location.

Where is my tracking number?

After placing an order, you will receive a confirmation email. Once your order ships, you will receive a second email containing your tracking number. Our courier partners regularly update the tracking information on the order status page.

Can I cancel my order?

You may cancel your order within 12 hours of purchase. Most orders are shipped on the same day, and once an item is shipped, it cannot be canceled.

What if an item is missing from my order?

Many products are shipped separately for packaging reasons. For example, if you order a doll and a cleaning kit, they may arrive at different times. If you need to pick up from the post office, please provide both tracking numbers. If you're unsure, contact our support team for assistance.

What payment methods do you accept?

We accept Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, and cryptocurrency.

Is ordering from Sexdollmini safe?

Absolutely. We’ve successfully delivered over 16,000 orders with a 100% accuracy rate.

Is the packaging discreet?

Yes, we use plain cardboard boxes with no markings to ensure your privacy.

Do you accept returns?

At Sexdollmini, we maintain strict quality control. Every doll is thoroughly tested before shipping. If you receive a defective or damaged doll, contact us at <a href="mailto:support@sexdollmini.com">support@sexdollmini.com</a> within 12 hours of delivery.

What is your refund policy?

We only offer refunds for damaged products upon arrival. No other reasons qualify for a refund, as this helps us maintain product integrity and customer satisfaction.

Can I customize my mini sex doll?

No, all of our mini sex dolls are pre-made and kept in stock for immediate shipping.

What comes with the doll?

All our dolls are styled with hair, makeup, clothes, and accessories for photography. Every order includes:

  • 1 blanket
  • 1 pair of gloves
  • 1 comb
  • 1 free wig
  • 1 random outfit (different from photos)