{"id":11,"date":"2025-05-05T06:09:18","date_gmt":"2025-05-05T13:09:18","guid":{"rendered":"https:\/\/www.sexdollmini.com\/?page_id=11"},"modified":"2026-01-28T06:52:07","modified_gmt":"2026-01-28T14:52:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.sexdollmini.com\/ro\/refund_returns\/","title":{"rendered":"Politica de rambursare \u0219i returnare"},"content":{"rendered":"

V\u0103 mul\u021bumim c\u0103 a\u021bi ales Sexdollmini<\/strong>Ne angaj\u0103m s\u0103 oferim produse \u0219i servicii de \u00eenalt\u0103 calitate. Pentru a v\u0103 proteja drepturile, v\u0103 rug\u0103m s\u0103 citi\u021bi cu aten\u021bie politica noastr\u0103 de rambursare \u0219i returnare \u00eenainte de a cump\u0103ra.<\/p>\n

Anularea comenzii<\/strong><\/h2>\n

Dup\u0103 plasarea unei comenzi, p\u0103pu\u0219a ta poate fi gata de expediere rapid. Prin urmare, Comenzile nu pot fi anulate odat\u0103 expediate<\/strong>Dac\u0103 comanda nu a fost \u00eenc\u0103 expediat\u0103, pute\u021bi solicita anularea \u00een termen de 24 de ore. Pentru a solicita anularea, clien\u021bii trebuie s\u0103 completeze formularul de anulare. Echipa noastr\u0103 de asisten\u021b\u0103 clien\u021bi v\u0103 va asista pe tot parcursul procesului.<\/p>\n

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  • \u2705 \u00cen termen de 12 ore (neexpediat):<\/strong> O Tax\u0103 de procesare 10%<\/strong> vor fi deduse, inclusiv comisioanele tranzac\u021biilor bancare \u0219i ale platformei de plat\u0103 online.<\/li>\n
  • \u2705 \u00cen termen de 24 de ore:<\/strong> Rambursare 85%.<\/li>\n
  • \u2705 \u00cen termen de 48 de ore:<\/strong> Rambursare 70%.<\/li>\n
  • \u274c Odat\u0103 expediat:<\/strong> Anularea nu este posibil\u0103.<\/li>\n<\/ul>\n

    *Important: Vor fi acceptate doar cererile de anulare comunicate echipei noastre de asisten\u021b\u0103 \u0219i aprobate de aceasta \u00een termen de 24 de ore de la achizi\u021bie.*<\/em><\/p>\n

    Modificare comand\u0103<\/strong><\/h2>\n

    V\u0103 rug\u0103m s\u0103 verifica\u021bi \u00eenc\u0103 o dat\u0103 detaliile p\u0103pu\u0219ii \u00eenainte de a plasa comanda. Se pot face modific\u0103ri. \u00een termen de 12 ore<\/strong> plasarea comenzii cu o singur\u0103 plat\u0103 Tax\u0103 $19<\/strong>Pentru a solicita o modificare, completa\u021bi formularul de contact.<\/p>\n

    Dup\u0103 12 ore:<\/strong> Comanda este de obicei ambalat\u0103 \u0219i gata de livrare \u0219i nu poate fi modificat\u0103.<\/p>\n

    Articol lips\u0103 din comanda mea<\/strong><\/h2>\n

    Din motive legate de ambalare, multe dintre produsele noastre sunt expediate separat. De exemplu, dac\u0103 a\u021bi comandat o p\u0103pu\u0219\u0103 sexual\u0103 \u0219i un kit de cur\u0103\u021bare, acestea pot ajunge \u00een colete diferite la momente diferite.<\/p>\n

    Dac\u0103 este necesar\u0103 ridicarea de la oficiul po\u0219tal, v\u0103 rug\u0103m s\u0103 furniza\u021bi ambele numere de urm\u0103rire<\/strong>Pentru orice \u00eentreb\u0103ri, nu ezita\u021bi s\u0103 contacta\u021bi echipa noastr\u0103 de asisten\u021b\u0103 pentru clien\u021bi.<\/p>\n

    Return\u0103ri \u0219i ramburs\u0103ri<\/strong><\/h2>\n

    Punem mare importan\u021b\u0103 calit\u0103\u021bii produselor. Dac\u0103 nu sunte\u021bi mul\u021bumit de achizi\u021bie, o pute\u021bi returna \u00een urm\u0103toarele condi\u021bii:<\/p>\n

      \n
    • \u2705 Deteriorat \u00eenainte de utilizare sau \u00een timpul transportului.<\/strong><\/li>\n
    • \u2705 P\u0103pu\u0219a gre\u0219it\u0103 primit\u0103:<\/strong> Dac\u0103 p\u0103pu\u0219a primit\u0103 nu corespunde comenzii dvs., v\u0103 rug\u0103m s\u0103 ne trimite\u021bi o confirmare clar\u0103. videoclip de despachetare<\/strong> ar\u0103t\u00e2nd p\u0103pu\u0219a, capul, eticheta de expediere \u0219i ambalajul. Dup\u0103 confirmare, vom aranja un \u00eenlocuitor.<\/li>\n
    • \u2705 Colet pierdut:<\/strong> Dac\u0103 coletul dumneavoastr\u0103 se pierde \u00een timpul transportului, depune\u021bi o reclama\u021bie la curier \u0219i anun\u021ba\u021bi-ne. Majoritatea coletelor necesit\u0103 semn\u0103tura unui adult pentru livrare, a\u0219a c\u0103 v\u0103 rug\u0103m s\u0103 urm\u0103ri\u021bi comanda \u00een mod corespunz\u0103tor.<\/em><\/li>\n
    • \u2705 Probleme de calitate:<\/strong> Dac\u0103 la prima deschidere a coletului se constat\u0103 vreun defect, v\u0103 recomand\u0103m s\u0103 ini\u021bia\u021bi procesul de returnare \u00een termen de 12 ore<\/strong>V\u0103 rug\u0103m s\u0103 lua\u021bi fotografii sau videoclipuri<\/strong> a ambalajului exterior \u0219i a procesului de despachetare. Aceast\u0103 dovad\u0103 este necesar\u0103 la trimiterea unui formular de problem\u0103 privind produsul.<\/li>\n<\/ul>\n
        \n
      • \u274c Nu folosi\u021bi p\u0103pu\u0219a.<\/strong> Dac\u0103 este utilizat, nu putem procesa returul.<\/li>\n
      • \u274c Raporta\u021bi problemele \u00een termen de 12 ore<\/strong> de la primirea comenzii, inclusiv fotografii \u0219i videoclipuri. Odat\u0103 ce produsul este pus \u00een func\u021biune, orice daune rezultate din func\u021bionare, condi\u021bii de utilizare, depozitare sau \u00eentre\u021binere nu vor fi acoperite de politica de service post-v\u00e2nzare de 12 ore.<\/li>\n
      • \u274c Nu putem rambursa banii pentru nemul\u021bumiri<\/strong> dup\u0103 utilizare. Deoarece p\u0103pu\u0219ile sexuale sunt articole intime, odat\u0103 folosite, nu pot fi rev\u00e2ndute.<\/li>\n
      • \u274c F\u0103r\u0103 returnare sau rambursare<\/strong> dup\u0103 ce pachetul a fost deschis.<\/li>\n
      • \u274c F\u0103r\u0103 rambursare<\/strong> dac\u0103 comanda dvs. nu reu\u0219e\u0219te din cauza unei erori a clientului (de exemplu, o adres\u0103 incorect\u0103).<\/li>\n
      • \u274c F\u0103r\u0103 rambursare<\/strong> dac\u0103 livrarea e\u0219ueaz\u0103 din motive independente de voin\u021ba noastr\u0103 (de exemplu, e\u0219ecul v\u0103muirii, dezastre naturale).<\/li>\n<\/ul>\n

        *V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi: Toate p\u0103pu\u0219ile noastre sunt realizate manual. Imperfec\u021biunile minore (de exemplu, liniile de mucegai sau mici varia\u021bii de culoare) sunt considerate normale \u0219i nu defecte. Dac\u0103 \u00eent\u00e2mpina\u021bi o problem\u0103 minor\u0103, v\u0103 rug\u0103m s\u0103 contacta\u021bi echipa noastr\u0103 de asisten\u021b\u0103 pentru clien\u021bi. Suntem aici pentru a v\u0103 ajuta.*<\/em><\/p>\n

        Actualiz\u0103ri ale politicilor<\/strong><\/h2>\n

        Sexdollmini<\/strong> \u00ee\u0219i rezerv\u0103 dreptul de a actualiza sau modifica aceast\u0103 politic\u0103 \u00een orice moment. Orice modificare va intra \u00een vigoare de la data public\u0103rii politicii revizuite.<\/p>\n

        Data intr\u0103rii \u00een vigoare:<\/strong> 1 octombrie 2024<\/p>\n

        V\u0103 mul\u021bumesc \u00eenc\u0103 o dat\u0103 c\u0103 a\u021bi ales Sexdollmini<\/strong>Dac\u0103 ave\u021bi \u00eentreb\u0103ri sau nel\u0103muriri, echipa noastr\u0103 este aici pentru a v\u0103 ajuta.<\/p>","protected":false},"excerpt":{"rendered":"

        V\u0103 mul\u021bumim c\u0103 a\u021bi ales Sexdollmini. Ne angaj\u0103m s\u0103 oferim produse \u0219i servicii de \u00eenalt\u0103 calitate. Pentru a v\u0103 proteja drepturile, v\u0103 rug\u0103m s\u0103 citi\u021bi<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sexdollmini.com\/ro\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sexdollmini.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sexdollmini.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sexdollmini.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sexdollmini.com\/ro\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":0,"href":"https:\/\/www.sexdollmini.com\/ro\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sexdollmini.com\/ro\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}